Welcome to You Life

Your trusted partner for hassle-free bill payments and financial services.

Privacy Policy

Effective Date: 2025-03-04

In this policy, the words “we,” “ours,” and/or “us” refer to You Life and “you” and/or “your” refer to our users, sellers, service providers, or other stakeholders. We collect and generate various data points about you. Data by which you are identified is termed as “Personal Data.” Personal Data does not mean information that is freely available or accessible in the public domain. Your privacy is of utmost importance to us, and the protection of your Personal Data is a key commitment for us. We are governed by the provisions of applicable law in India, including the Information Technology Act 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, to maintain the privacy of your Personal Data.

1. Personal Data

Personal Data we may collect from you includes:

  • Personal details (e.g., name, contact details, residential address, date of birth, and documents such as identity card/Aadhaar details/PAN details) provided by you to avail various products/services from us.
  • Opinions provided by you to us through feedback or survey responses.
  • Information obtained from your mobile device while using our app, such as device location, device information (ip, mobile network).
2 . Sharing of Your Personal Data

Any Personal Data that we have access to shall never be shared without your consent. In our business and operational processes, we only share data on a partial and “need-to-know” basis with designated personnel, partners, or service providers. We will share your data with competent legal, statutory, or regulatory agencies/authorities or partners/service providers acting on our behalf in the following cases:

  • To enable the provision of the products/services availed by you, strictly on a “need-to-know” basis and subject to applicable laws.
  • If directed or required by legal, regulatory, statutory, or governmental authorities under applicable laws/regulations through a legally obligated request.
  • If required by financial institutions to verify, mitigate, or prevent fraud or to manage risk or recover funds in accordance with applicable laws/regulations.
3 . Usage of Your Personal Data

We use your Personal Data for our business activities and to provide our or our partners’ products/services, including but not limited to:

  • Checking and processing your requirements for products/services and handling your instructions or requests.
  • Sharing updates on changes to products/services and their terms and conditions.
  • Verifying your identity for service provision.
  • Conducting audits and maintaining records.
  • Offering selective promotions and offers.

External Processing: We may provide your personal information to our affiliates, trusted businesses, service providers, or institutions we partner with to assist in providing you with products/services, based on your instructions and in compliance with our Privacy Policy and other appropriate security measures. We also use your Personal Data to fulfill legal/regulatory requirements or comply with court orders.

4 . Links to Other Websites

Our website or app may contain links to other websites that are not maintained by us. This Privacy Policy applies only to You Life. You should read the privacy policies of other websites when visiting them.

5 . Reasonable Security Practices and Procedures

We take various measures to protect your Personal Data from misuse, loss, unauthorized access, modification, or disclosure. Our security practices include:

  • Secure server layers encryption and access control.
  • Multi-level security features, including login/logout options.

Please do not share your You Life login credentials, password, or OTP with anyone.

6 . Contact Us

For any questions or discrepancies regarding your Personal Data, you may contact us at:

You Life

Email: mrityunjay010110@gmail.com

7 . Policy Review & Updates

This policy will be reviewed periodically and may change at any time. The latest version will always be available at http://youlife.co.in/Privacy_Policy.aspx We recommend reviewing this policy regularly to stay informed of any updates.

By using You Life, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

This document is an electronic record in terms of the Information Technology Act, 2000 (“IT Act, 2000”), the applicable rules thereunder, and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy, and Terms of Use for access to or usage of the "You Life" website and mobile application.

The domain name www.youlife.co.in, including the related website and mobile application as well as the seller/service provider portal youlife.co.in (hereinafter referred to as the “Platform”), is owned and operated by APLUS INFOTECH (hereinafter referred to as 'You Life'), a company incorporated under the Companies Act, 2013, with its registered office at APLUS INFOTECH, 7/48, PRAG NARAIN ROAD, HAZRATGANJ - 226001.

If you transact on the Platform, you shall be subject to the policies that are applicable to the Platform for such a transaction. By mere use of the Platform, you shall be contracting with You Life, and these terms and conditions, including the policies, constitute your binding obligations to You Life.

When you use any current or future services provided by us through the Platform, you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such services, and they shall be deemed incorporated into the ToU and considered a part and parcel of the ToU.

We reserve the right, at our sole discretion, to change, modify, add, or remove portions of the ToU at any time. We will notify you through any of the communication modes mentioned in this ToU in case of any changes or updates to the ToU that materially impact your use of the Platform. Your continued use of the Platform following the changes or updates will mean that you accept and agree to the revisions. As long as you comply with the ToU, we grant you a personal, non-exclusive, non-transferable, and limited privilege to enter and use the Platform.

By impliedly or expressly accepting the ToU, you also accept and agree to be bound by all of You Life’s policies applicable to you, as amended from time to time.

Your Account and Registration Obligations In the course of your use of the Platform, you agree to furnish your details and information as requested by us from time to time. You shall remain responsible for maintaining the confidentiality of this information, as well as your display name, login, and password details. You agree that if you provide any information that is untrue, inaccurate, not current, or incomplete, or if we have reasonable grounds to suspect that such information is untrue, inaccurate, not current, incomplete, or not in accordance with the ToU, we shall have the right to suspend or terminate your account on the Platform or indefinitely block you from accessing the Platform.

Account Deactivation As per our policy, if a you requests the closure of the account, the account will be put on hold for a period of 90 days to ensure smooth closure of transactions made prior to the closure request. During this period, you can contact us for download payment and taxation reports if required.

You Can Request For Account Deletion at mrityunjay010110@gmail.com or youlife.co.in

After Deleting Account Certain information, such as the registered mobile number, registered email ID, Pan Number, and other transaction-related information, will be retained for audit purposes and to prevent fraudulent acts by service providers in the future. If user decides to commence business with You Life again, they will not be able to create a new account, but the older account can be restored if required.

Platform for Transaction and Communication You Life is a platform that users utilize to independently service, meet, and interact with one another for their transactions. You Life is not and cannot be a party to any transaction or dispute between users on the Platform.

You Life does not make any representations or warranties regarding specifics (such as quality, value, and salability) of the products or services proposed to be sold, offered to be sold, or purchased on the Platform. You Life does not implicitly or explicitly support or endorse the sale or purchase of any products and services on the Platform. You Life accepts no liability for any errors or omissions of third parties in relation to the products and services. You Life is not responsible for any non-performance or breach of any contract between you and service provider.

Promotes an illegal or unauthorized copy of another person's copyrighted work (see “Copyright complaint" below for instructions on how to lodge a complaint about uploaded copyrighted material) such as providing pirated computer programs or links, information to circumvent manufacturer-installed copy-protect devices, or pirated music or links to pirated music files

Limitation of Liability

In no event shall you life be liable for any special, incidental, indirect, or consequential damages of any kind in connection with the tou, even if you life has been informed in advance of the possibility of such damages.

Applicable Law

The ToU shall be governed, interpreted, and construed in accordance with the laws of India. The place of jurisdiction shall exclusively be (Bihar) only.

Jurisdictional Issues/Sale in India Only

You Life makes no representation that the material on the mobile app is appropriate or available for use in other locations/countries other than India. Those who choose to access the mobile app from other locations/countries other than India do so on their own initiative and You Life is not responsible for supply of products or services/refund for the products or services ordered from other locations/countries other than India and compliance with local laws, if and to the extent local laws are applicable.

Contact Us

Please send any comments or questions, including all enquiries not related to trademark and copyright infringement.

Grievance Officer

In accordance with the IT Act, 2000, and the rules thereunder, the name and contact details of the grievance officer are provided below:

Care Officer

Email Id: mrityunjay010110@gmail.com